Our Privacy Policy

Amber Violins Ltd ("We") are committed to protecting and respecting your privacy. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Amber Violins Ltd, Barley House, Horsley Road, Nailsworth, Glos GL6 0JJ UK.

This policy, together with our terms of use and any other documents referred to on it, sets out the basis on which any personal data we collect from you will be processed by us. For the purposes of this policy ‘site’ refers to this website including associated pages. It also applies to our Facebook Pages and any other media wherever relevant.

There are various ways in which we might collect and hold your data which may be used to speed up your visits to our site and to provide statistical data for marketing purposes:

  • Information that you provide by filling in forms on our site
  • A record of any correspondence that you send to us digitally or otherwise
  • Your response to any surveys that we might post anywhere online
  • Details of your visits to our site and the resources that you access
  • Information about your general internet usage obtained from cookies

We currently store your personal data on our own hard drives and secure servers. All payment transactions either from our site or a third party link are protected by industry approved encryption technology. We do not store any customer financial information online.

Unfortunately, the transmission of information via the internet is not completely secure and because we cannot guarantee the security of your data transmitted to our site it must be at your own risk. Parts of our site require registration and we ask you not to share your log in details and password with anyone as we cannot accept responsibility or liability for any activity, transactions or access to data.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these.

We aim to contact existing and prospective customers you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you do not want us to use your data in the ways described above, or to pass your details on to third parties for marketing purposes, please send us an email to support@amberviolins.com

Please note that sites that you reach via links from our site may have their own terms of use and privacy policy; we accept no responsibility or liability in relation to those sites.

Terms of Use

Please carefully read these terms which apply to the entire contents of the website (site) under the domain name www.amberviolins.com and to any correspondence by e-mail between us and you.. Using the site indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, please do not use the site. This notice is issued by Amber Violins Ltd, Barley House, Horsley Road, Nailsworth, Glos  GL6 0JJ (We, Our or Amber Violins). These Terms of Use also apply to our Facebook pages (pages) where relevant and all other media.


You may access some areas of the site or pages without registering your details with us. Certain areas are only open to you if you register with us. By accessing any part of the site or pages, you shall be deemed to have accepted these terms in full and as they form a legally binding agreement between you and Amber Violins in relation to your use of the site or pages. It is important that you take the time to read them carefully. If you do not accept these terms in full, you must leave the site or pages immediately.

Permitted Use

You are permitted to access and use the site or pages for your own use on the following basis:

(a) you agree not to alter or modify any part of the site

(b) you agree not to copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any site content for any purpose without our prior written consent.

(c) you agree not to circumvent, disable or otherwise interfere with any security related features of the site or pages.

(d) you agree not to use or launch any automated system (including, without limitation, any robot, spider or offline reader) that accesses the site in a manner that sends more request messages to the Amber Violins servers in a given period of time than a human can reasonably produce in the same period by using a publicly available, standard (i.e. not modified) web browser;

(e) you agree not to collect or harvest any personal data of any user of the site or pages

(f) you agree to comply with the Auction Terms and Conditions

Site Content

Unless otherwise stated, the copyright and other intellectual property rights in content on the site or pages are owned by Amber Violins. No part of the site or pages may be reproduced or stored in any other site or included in any public or private electronic retrieval system or site without Amber Violins prior written permission. Any rights not expressly granted in these terms are reserved.

You may not misuse the site or pages, which includes hacking, and Amber Violins will co-operate with any law enforcement authorities or court order requesting or directing Amber Violins to disclose the identity or locate anyone involved in misuse of the site or pages. We also reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, misuses the site or pages and we will terminate the membership of violators and may report their activity to the relevant law enforcement authorities.

Amber Violins respects the intellectual property of others, and requires that our users do the same.


Our site needs cookies to work correctly, so by using and visiting amberviolins.com the user agrees to our cookie retention policy.


We process information about you in accordance with our Privacy Policy. By using our site and pages, you consent to such processing and you warrant that all data provided by you is accurate.

Links to and from other sites

Links to third party sites on the site or pages are provided solely for your convenience. If you use these links, you leave the Amber Violins site entirely at your own risk.

If you would like to link to the site, you may only do so with our written permission.


To access some areas of the site or use certain elements of the site, you may have to create an account with us. When creating your account, you must provide accurate and complete information. Each registration is for a single user only. Amber Violins does not permit you to share your user name and password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued rests with you.

You agree to notify us immediately of any breach of security or unauthorised use of your Amber Violins account that you become aware of, or suspect. You agree that you will be solely responsible for all activity that occurs under your Amber Violins account.

Site access

While Amber Violins endeavours to ensure that the site or pages are normally available 24 hours a day, Amber Violins shall not be liable if for any reason the site or pages are unavailable at any time or for any period. Access to the site or pages may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Amber Violins control.


While Amber Violins endeavours to ensure that the information on the site or pages is correct, Amber Violins does not warrant the accuracy and completeness of the content on the site or pages. Amber Violins may make changes to the content at any time without notice. The content may be out of date and Amber Violins makes no commitment to update such material.

The Content of the site or pages is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Amber Violins provides you with the site or pages on the basis that Amber Violins excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these terms, might have effect in relation to the site or pages.


Amber Violins, any other party (whether or not involved in creating, producing, maintaining or delivering the site or pages), and any of Amber Violins’ officers, directors, employees, shareholders or agents, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including, without limitation, negligence), contract or otherwise) in connection with the site or pages in any way or in connection with the use, inability to use or the results of use of the site or pages, any sites linked to the site or pages or the material on such sites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the site or pages or your downloading of any content from the site or pages or any sites linked to the site or pages.


You may not use the site or pages and we may delete your account without consulting you if we believe that you are under 18 years of age, and/or you represent yourself as 18 or older, or you are a person who is either barred or otherwise legally prohibited from receiving or using the site or pages under the laws of the country in which you are resident or from which you access or use the site or pages.


These terms constitute the whole legal agreement between you and Amber Violins and govern your use of the site or pages and completely replace any prior agreements between you and Amber Violins in relation to the site or pages. These terms shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

You agree that if Amber Violins does not exercise or enforce any legal right or remedy which is contained in these terms (or which Amber Violins has the benefit of under any applicable law), this will not be taken to be a formal waiver of Amber Violins rights and that those rights or remedies will still be available to Amber Violins. Also, if any court of law, having the jurisdiction to decide on this matter, rules that any provision of these terms is invalid, then the remaining provisions of the terms will continue to be valid and enforceable.

Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages at the site or pages. If you do not agree to such amended terms, you must stop using the site or pages. If you continue to use the site or pages you will be deemed to have accepted the amended terms.

Changes to these terms

Amber Violins may revise these terms at any time and consequently it is advisable to check the site or pages from time to time to review the current terms of use as they are binding on you.

Amber Violins Ltd